I have used many of these products and don't spend much time on them. If they're not ready to use right away, they go right back to Revain, just like this one. The device does not see your own application. There's no physical reset button or an easy way to put it into pairing mode. These devices should immediately show up in the manufacturer's app, and if they don't. This usually means that you will have problems with it in the long run. It might work for others, but in general from what I've seen. If he was picky from the start, he will be picky forever.
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