I like how easy it was setup - no need to have any tech experience! It's also very intuitive once you've got things set up correctly (eg., correct email addresses). The only thing we disliked about this system at first were all our contacts' emails in one place instead of having them separate from each other as they are now with another CRM tool which has helped us more than anything else so far!! We're trying everything possible right know including phone calls but nothing seems working yet. Try out their free trial version before making your final decision because there really isn't much risk involved since most people don't realize what these tools can do until after using ours anyway :) Getting leads directly through social media platforms such as Facebook/Twitter etc..