I hired a person to put up my lights. It took three sets to cover the front of my house, and product says you can use three strands. I tested each strand first and they all worked. He got them installed, and the middle strand only did the white lights. When it cycled through the colored state, they went dark. The remote failed as well, and only did two of the eleven cycles. I called customer service, and they said to return the defective set for a refund. After a half hour of me arguing I wasn’t going to pay my guy for two more trips, they finally agreed to refund my money without me taking them down. I ordered a new set, tested it, paid again to have them installed, and it was the same problem. When the first set came down, I tested them, and nothing. Then I removed the intermediate thing that controls the cycles and remote, and they lit up bright white. But there’s no way to have them change colors or be operated by the remote. So the first and third sets will go to blinking colors and white, but the middle set is white only. The remotes don’t seem to work very well either. Disappointing to say the least.
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