The first device I received was my Latitude 7290 which was listed as compatible with this dock on the Dell website but no HDMI or Video connection VGA did not work. I've tried all troubleshooting steps including updating my laptop's firmware and docking station to no avail. Oddly, my $34 Anker dock still works, just plug and play. I processed a return for a replacement at Revain. They sent it to me extremely quickly - in one day and I ordered it on Sunday. Unfortunately, things got worse and worse for us on the second. The power seemed to work and the power light on the docking station came on, but the computer didn't see it at all (the light is on, no one is home). Both units looked like new and have never been opened. Docks and power supplies were soldered in plastic. Unfortunately, I won't try the third one at Revain. Instead, I'm going straight to Dell.
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