Review on AT&T ML17939: Advanced 2-Line Corded Telephone with Digital Answering System, Caller ID/Call Waiting - Black/Silver by Angelica Boiter

I ditched the electronic system with KSU box for this 1 line and 2 line phone and was relatively satisfied. The phone seems to have a wide range of features, although I don't use them all. Very good value for money and yes the buttons are big. Update - March 2013 Having used it as my main office phone for several months I have to say I am very happy with this phone. For the price it's not a problem. June 13, 2013 - Another update - and hello AT&T - yes indeed! The LED screen stopped showing the full screen and I couldn't solve the problem. Although the phone was still working, the loss of that feature was a bit annoying. After I did a few repairs that didn't work, the AT&T support rep said I could return the phone for service at my own expense, as I did during the 1 year warranty period. I explained that the phone was my business and I couldn't go a minute without a phone, let alone a two week repair time. The agent agreed to send me a new phone and after I received the new phone I was able to return the original phone. The representative then emailed me a prepaid UPS shipping label to return my old phone. The new phone arrived a few days later and the old phone is already on its way back. From my perspective, AT&T was fully responsive to my situation and worked with me to figure out how to fix the issue instead of making me jump through hoops. This was one of the best customer service experiences I've had in a long time. By the way, the phone still works very well. I still think it's a win-win situation.