ATTENTION! If you purchase and install this cable modem and encounter problems, the warranty will be void. Revain's return policy expires after 30 days. The distributor (Direct Modem) refers you to the manufacturer (Arris) and the manufacturer says it's an ISP problem. The ISP will not replace or service the device since it is not one of their leased devices. This leaves you with useless hardware covered by a full warranty that no one will honor. I bought mine in August 2014 and it failed in December 2014. This review was written to save others from the disappointment I experienced. Arris manufactured a defective unit and their customer service rep seemed happy to give me all the reasons why he couldn't help me.
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