The best feature I like about this program it's ability for me as an individual user who has been given access from my organization (HR) with limited account privileges; however being able to reply directly back into emails which helps keep track or follow up tasks are very helpful features when using business email addresses at work! It sometimes takes many clicks before you can get replies out there so be patient if your waiting times seem long during peak hours especially after midnight!! Its great having all our HR related communications within one place instead of logging onto multiple platforms throughout different time zones etc.; therefore allowing us easy communication between departments via internal messages/emails without needing any outside sources suchas social media pages eetc..