Had to return, we just opened it up and tried to set it up but it does nothing but turn on. The screen isn't cracked but doesn't respond at all. I followed all the steps and even watched videos I could find online to see if I did anything wrong or missed anything, but it wasn't :( PS: the packaging was sealed and the box was in perfect condition , most likely a factory issue. We will update the review as soon as we receive the replacement. Update: Revain sent a replacement immediately. The replacement works great, no problems. Our son loves it.:)
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