Review on 🔭 Celestron StarSense Explorer DX 130AZ Smartphone App-Enabled Telescope | StarSense App for Easy Star, Planet, and Celestial Discoveries | 130mm Newtonian Reflector | iPhone & Android Compatible by Monica Williams

the package arrived safe and sound. However, the large mirror in the tube was not built in, it dangled in the tube and damaged the tube. The mirror is chipped and badly scratched - completely unusable. The supplier quickly sent an email in response to my claim and said they filed a claim with UPS and I need to hang up the package until UPS comes out and investigates. You will make a decision based on UPS's findings. As UPS and Focus Camera try to decide who is to blame, we've lost over $400 with nothing to show, and we worry if this company would do the right thing if UPS decided it wasn't . it is not your fault. Upon examining the telescope we found that the mirror mounts were loose and the set screw on one of the adjustment levers was fully backed out (fortunately found in the bag. There was a small dent on the side of the tube). and also. Again, the packaging was in good condition. This product appears to be a used, damaged, or returned item. It was sold as "new". I will update my review once I know how the seller decides to resolve the issue.