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Singapore, Singapore
1 Level
722 Review
29 Karma

Review on KoolJewelry by Chris Maurer

Revainrating 3 out of 5

KoolJewelry Lets Customers Down with Its Low-Quality Products and Strict Selection

Review: Because I frequently do my shopping online, I was very interested in trying out KoolJewelry for all of my jewelry and accessory requirements. Unfortunately, my interactions with this business have not been particularly satisfying. One of the most significant problems I've had to deal with when dealing with KoolJewelry is the low quality of the products they sell. Although the items might appear fashionable in the pictures that are found online, when they are received, they frequently have defects such as loose threads, poor stitching, or other flaws that render them unwearable. In addition, I discovered that the jewelry becomes discolored very rapidly, even with only light use. In addition, I was dissatisfied with the limited assortment of products that was offered on the KoolJewelry website. Despite the fact that they sell clothes, shoes, and jewelry, the assortment is relatively limited in comparison to that of other online retailers. It turned out that I couldn't locate many of the items I was looking for, so I had to go shopping somewhere else in order to finish assembling my wardrobe. Last but not least, the customer support that KoolJewelry provides is below average. When I had a problem with a defective item, it took their customer service staff a long time to respond, and even after they did, they were unable to resolve the problem to my satisfaction. In general, if someone were to ask me for advice on where to buy high-quality fashion products, I would not recommend KoolJewelry. It is difficult to shop with confidence because the products are of poor quality, there is a restricted assortment, and the customer service is lacking. There are many other online retailers that provide better quality products, a broader variety of items, and improved customer service; as a result, these other options are preferable for individuals who have an interest in the fashion industry.

Pros
  • When you spend more than $25, delivery is on the house.
Cons
  • Some disadvantages