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1 Level
761 Review
47 Karma

Review on Feastplan by Tony Kingdom

Revainrating 5 out of 5

Great restaurant order management software for small business

It helped us keep track of our orders in real time - we were able to see what was coming next at each station/table without having someone there! Also made it easy when adding new staff as they could just log their hours straight off once set up correctly (we used custom fields).

img 1 attached to Feastplan review by Tony Kingdom

Being an online service is its downfall; I'd like more offline support too if possible? But this isn't really anything that's wrong per se- everything works fine but you do have be somewhat proactive about keeping your information updated so any errors are picked right away rather than being left until after opening or closing times etc., which can cause problems later downthe line especially around payouts / refunds where things need double checking against records before processing payments out again.- We've been using feast plan since mid 2017 now successfully managing over 40 restaurants including 5 sites across 2 states via both web interface AND mobile app plus POS systems from 4 different suppliers all integrated.

Pros
  • Greatly simplified my work flow, no longer needing 3 separate apps for management
  • Very good customer services team available 24x7 should issues arise.
  • Excellent website design with intuitive navigation & user friendly features throughout
Cons
  • Nothing