I bought one of these heaters. The pump worked fine but I couldn't do anything to get the heater working. Tried new batteries to make sure they were consistent, incoming water was cold. everything they tell you I decided it was a bad pad so I sent it back and ordered another one. Three days before I left to fish, the thing I needed to replace it arrived. Exactly the same problem! I tried calling customer service (which according to the newspaper was during office hours) and I kept getting the message that they were closed. I wouldn't recommend anyone buying one of these as chalk, let alone a working shower!
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