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747 Review
24 Karma

Review on VCC Live by Paul Sanchez

Revainrating 4 out of 5

We're proud of how VCC Live continues to evolve.

We’re proud of how VCC Live continues to evolve. It helps us simplify our clients’ workflows, saving them time and money, so they can focus on growing their businesses. It also allows us to make better use of our resources, ensuring high levels of service for our customers. With over 20 years of experience in enterprise software, we understand what it takes to deliver solutions that get results. Our team works hard to ensure that each client gets the best value possible from their investment. We are happy to share our expertise and help you take advantage of the benefits of a cloud contact center solution.

img 1 attached to VCC Live review by Paul Sanchez



Pros
  • It’s easy to configure and deploy.
  • Its interface makes it very easy to manage calls from multiple contacts simultaneously.
  • Has powerful built-in automation tools
Cons
  • should be addressed by the vendor.
  • No support when the issue arises with any third party applications.