It's very easy to use as it can be integrated into our slack channels so all team members have access at once. Also there was no need for me or anyone else to make changes after installation unlike other platforms that I've used before this one. There isn't much but what they do offer will meet most needs you may have within an organization. So far we haven't had any issues using this software since its been installed. If nothing comes up while implementing I'd say go ahead! Great product overall considering everything mentioned above, best tool out there if looking for something like this to implement within an already existing environment such as ours. This has made communication easier across departments which helps when troubleshooting problems faster rather than having many people talk over each others heads about things causing trouble down stream.