Review on MSIGHTS by Enrique Espinoza

I really like how quick they are at responding! They always give me good advice even if it's not what I need or expect them to do. Sometimes you don't realize that your expectations may be too high/low but their team will help guide you in the right direction with suggestions of next steps. The platform is extremely useful - so much more than just monitoring social listening posts. We can view our sentiment reports as well as compare results via time period. The system is easy to use and it's very intuitive, you can create pretty much any report that you need without having to have someone else do all the work for you. There are no real downsides as of yet, but I'm sure there will be once they actually release the system to the public. Reporting is fairly straight forward. It might not seem like a big deal, but it definitely makes your job easier when you don't have to spend hours creating reports.