This vacuum cleaner was amazing, and I couldn't be happier with my purchase. failed within a year's time. Started working at maximum speeds during the first one to two minutes. I took it to the service shop, and they estimated the cost of repairs at 18,000 dollars! Divorce for the financial gain. In addition, when I called the service center, they initially told me that 13 repairs were needed, but then they called a week later and added another 5 tons. It appears to be a con for financial gain. Even though he was a master, he did not know right away what needed fixing and to what extent. I just got a new styler, and I haven't had any issues with it. However, if the vacuum cleaner stops working, there will be a switch to a different manufacturer.