I bought it in March 2014. When connecting the controller, the label on the controller was lost. I called service and asked for a replacement. They replaced it quickly and efficiently. I've had the new one for 4 months now. It is excellent. It is currently being used on an xtreme 360 24v 500w 65 tooth scooter. Torque and speed are excellent. Thank you Fred from Customer Service for all your help. My kid loves his scooter now. :)
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