The customer service team at IFF has been fantastic! They are always quick to respond to any questions or issues we may have and they are very thorough in their work. It's nice knowing you can trust your business with them. We've dealt with many other carriers over the years but none compare to their attention to detail, willingness to go the extra mile for our customers, and overall professionalism. If you're looking for a carrier that will provide exceptional customer service while also providing quality services, look no further! Our company has used them for over 5 years now and it has been nothing but a great experience. They are willing to do anything for you as long as you treat them right. We use them to ship products all around the world from the US to Europe and Asia. They are very professional and know their stuff. I have shipped to several countries that they were handling and everything was always delivered right on time or early. No issues at all. Not much to say other than great service! Everything went very well from beginning to end. Would recommend them. Shipping to South America, Europe, Africa, etc. The benefits of their services include tracking shipments and notifications. Also, they provide insurance for your goods.