Recently as a treat for my sore back, I ordered this product. The cover material is much better than others, but the edges are already fraying with thin thread- like material. Since I detest fleece because everything sticks to it, and because these are not cold enough to give me even 10 minutes of the type of cold I need for my back, I leave the cover off. Rather than return both of them because they were quite expensive, I’ve decided to keep them and halve the large one for use on my neck where the cold will be sufficient. I’ve since ordered a different product for my low back which is working out really well. The other plus about this product is that it is very flat and can even fit in the small space above my ice cube trays. Additionally, it can be stood on its edge without collapsing which is great if a specific area needs attention. To better this product, it would really make a difference if more gel were added and the seaming was a bit looser, to allow the user to press more gel into the area of need. It does need to be heavier in order to hold the cold for a longer period of time.
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