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Austria, Vienna
1 Level
720 Review
53 Karma

Review on MaxNova by Kev See

Revainrating 1 out of 5

The End of All Things Fun in the Great Outdoors, MaxNova

I am an ardent hunter and fisherman, so I was delighted to check out the online store that MaxNova provides for all of my fishing and hunting equipment requirements. However, after looking over their website, I was left with a feeling of disappointment and frustration. To begin, there is a striking deficiency in the variety of things they offer. They do sell the essentials, such as hunting rifles and fishing rods, but if you're looking for anything even remotely unusual, you're going to be out of luck. In addition, their pricing are quite expensive, leaving me with the impression that I was being taken advantage of even before purchasing anything. But much more disappointing than their mediocre selection and uncompetitive pricing is the company's service to customers. When I had a query about one of their items, I attempted to phone their customer care line. However, I was placed on wait for what seemed like an interminable amount of time. Even after I was eventually connected to a representative, the person I spoke with was impolite and unable to answer any of my questions. I got the impression that my call was an inconvenience for them. In general, MaxNova does not provide the kind of high-quality outdoor gear that I would suggest to everyone. Their range is quite limited, their prices are outrageous, and the quality of their customer service is just atrocious. Try not to give yourself a headache and go shopping somewhere else instead.

Pros
  • Fast and helpful responses to consumer inquiries.
Cons
  • There are no choices for free shipping.