I like that it is very user friendly for our staff to use as well! It has helped us streamline all of my clients' information into 1 place so everything we need about them can be found at once which makes life easier when working out their final wishes or putting together an obituary etc. They have recently been updated but there are still some bugs here nthere - not big ones though just little annoyances where you get stuck trying to move around menus / screens sometimes (especially if your computer isn't super fast). Sometimes they don’t always load up properly too which could cause issues later down the line e.g funeral directors might want access straight away after viewing details without having first clicked through several pages before getting what was needed from another page/screen.