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funeralOne Review

5

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Funeral Home

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Description of funeralOne

FuneralOne's core services include strategic funeral home web site design, personal funeral service consulting, and funeral tribute video software.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Excellent service, great quality and fast turnaround times

I like that they are so attentive to detail in every aspect of your website with all their products offered through them as well! They helped us create our own custom e-commerce platform for ordering flowers online at funerals we arrange when it is not possible or practical otherwise using traditional channels - this was such an issue because my mother had been ill since before Christmas 2018 but there were no options available where she could order from her computer via webcam until after New…

Pros
  • The variety
  • Easeofuse, especiallyfor those who arenot techsavvyso much.
  • Great serviceand supportdespitethe factitis amore complicatedproject than most peoplewould expectfromsuchawebsiteplatformwhichyou'dhavetocustomizewithyourowncode&/cssfilesinordertop
Cons
  • Will fit

Revainrating 5 out of 5

Great product - just wish there was more support

I like the fact that this is an online-only business. The customer service is great and they are very willing to help with any questions or concerns you may have. I am not a fan of the website being so complicated that it is almost impossible for people who are not computer savvy. Make sure you know what you're doing before signing up. They will walk you through everything but if you don't understand how to use their system, you can easily make mistakes. We were looking to build an online…

Pros
  • Helpful tips throughout each area where things could be improved upon as well helpful support staff when needed! And easy access without much searching required :) Allows me complete control over anything from scheduling services all along until final arrangements; even including personal photos at time request by family members etc
Cons
  • It is hard to say

Revainrating 5 out of 5

Excellent customer service and very professional site

The ease of use and the way they communicate with you. No problems at all. There was a glitch for a few days and that is the only thing I can think of. The price seems high. We would have to talk with our planner about that. We used them for the funeral. They communicated with us every step of the way. They helped us find a plot that was just right for what we wanted at a price we could afford. I'm so very happy with the site. The staff are amazing! They've been there for me every step of the…

Pros
  • Every single moment along this journey has an element which brought tears or laughter as well..this speaks volumes over their professionalism!!!!! All while being attentive , helpful /willingness !
Cons
  • There are nuances

Revainrating 5 out of 5

Great Staff , Funeral Planning Expertise

The staff is very friendly and helpful. They are always willing to answer any questions or concerns that I have. They listen to my needs and wants for my funeral planning. There is nothing that I dislike about them. I would recommend using their services for your funeral planning needs. I am satisfied with our relationship with them. They were able to help us plan my father's funeral and memorial. Our loved one passed away unexpectedly and we did not know what to do next. We needed someone who

Pros
  • Great customer service
  • Helpful, knowledgeable people working there
Cons
  • Some disadvantages

Revainrating 5 out of 5

Decent Website But No Room For Improvement

I really liked their website that is very well laid out with videos to show you everything about your loved one. It was easy for me to navigate through my family member's information. The layout of pictures was not as good when compared to other websites. Also, there are no options to upload photos or create a virtual memorial tree which would have been nice. Overall it is an ok website but nothing great. We used them because we were going to be in another state so they offered cheap prices for

Pros
  • Their site had lots info regarding our loved ones death such at dates where services took place etc.it also allowed us photo uploading if wanted too! There price plans made sense since we only needed 2 weeks coverage during his time overseas..not everyone requires 24 hr care 7 days per week like some businesses do..It seemed quick & efficient while shopping this webstore!! :)
Cons
  • None