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Passare Review

5

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Funeral Home

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Description of Passare

Did you know that 63% of Americans are dissatisfied with how the funeral industry interacts with them? Passare is designed to help you adapt to the changing preferences of today's families. The cloud-based, integrated case management system is accessible anytime, anywhere, using any device. Using Passare, you can streamline your processes, collaborate online with your families, team, locations, and partners, and ultimately, spend more time creating unique experiences for the families you serve.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Very Pleased with Cremations Plus Services

The website is very easy to use, everything from viewing services (both pre-arranging/online), directions for transportation as well as payment methods makes this service extremely user friendly! I wish there was an option at all times during checkout just so it would be easier if someone forgot something like they did not enter their credit card info etc.. Also having your location or zip coded available right after entering in information such as email addy could really help other drivers…

Pros
  • Everything seemed organized with ease even though some things were pretty simple but yet complicated enough that you might have overlooked them had no instructions provided prior..ie how many people are going? If anyone will attend along wth family members who can also provide assistance while picking up remains then make sure everyone knows ahead..not only does passarel do good work here locally
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Great Service with Very Personnel Helping me through every step

The support staff is extremely helpful! They always respond in minutes, even if it's just to say I understand your concern or comment about what they've said/done already; great people who care for our families' best interests. Sometimes their messages get buried due to spam filters so don't hesitate when replying: we appreciate hearing back from someone as soon as possible!! We trust Passerelle because they really seem able & willing toprioritize customer needs before anything else (i'm not…

Pros
  • Friendly employees that are knowledgeable enough without being too intrusive during difficult times like these.they're there through thick but thin with you every step along way.Great recommendations throughout process including funeral arrangements etc..I'd use them again absolutely..great work guys keep up good job!!! Great crew thank yall much love how u help us thru out time
Cons
  • There are nuances

Revainrating 5 out of 5

Easy Process and Excellent Customer Service

The ease in which I was able to find, access & pay for my loved one's services online! It is such an easy process!! There really isn't anything negative about this service at all - it has been amazing. Thank God we found passarelle as our go-to provider when searching through options available locally or nationally. ! We were not even aware there would be so many choices out here (in Florida) until researching local companies/services after her passing away from cancer last year. !! It is…

Pros
  • Great communication between client care reps while using mobile device vs having them call over email etc instead :)
Cons
  • All fine

Revainrating 5 out of 5

Very informative and helpful resources

The ease in which my family was able to access information about funerals, cemeteries & memorials in our area using this site! I think it is very user friendly for families who aren't familiar w/cremation or cremation services as well as those looking at different options than traditional burial plots. It's also great if your not sure what type of service will be best suited for someone but still want info (i'm thinking maybe they just didn't have any preference). My only dislike would probably

Pros
  • Fast answers back via email etc., fast results all good :)
Cons
  • Empty

Revainrating 5 out of 5

Incredible Service - Passed Away Too Soon

I was very pleased to find such an easy way to make sure all my wishes were conveyed from start to finish, including photos, music selection, video options,etc. The staff at passare is amazing! They made us feel like family. We had so many questions during the process but they never hesitated in answering our concerns or providing assistance. This has been one of the most wonderful experiences we have ever encountered. My husband passed away unexpectedly and I want people who would be attending

Pros
  • Great customer support team that are always there whenever you need them.
Cons
  • Empty