I like the fact that this is an online-only business. The customer service is great and they are very willing to help with any questions or concerns you may have. I am not a fan of the website being so complicated that it is almost impossible for people who are not computer savvy. Make sure you know what you're doing before signing up. They will walk you through everything but if you don't understand how to use their system, you can easily make mistakes. We were looking to build an online presence for our funeral home. This allowed us to reach out to those we couldn't otherwise get in touch with.