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1 Level
1362 Review
38 Karma

Review on ChatWhale by Radney Taala

Revainrating 5 out of 5

Fantastic customer service software and excellent communication platform

I love how easy it is to set up, that's one of my favorite things about this plugin! The ability for users from different teams across our organization can easily be integrated within minutes without any coding knowledge required. Our team has been able to communicate with customers in real-time while also allowing them access into their account data if needed at anytime via chat or email/phone call support options included as well. This tool allows us to reach out immediately when issues arise even before an issue becomes public online (e.g., someone losing connection). It really helps build trust between clients since we are always available 24 hours per day 365 days year by using these tools; they feel more comfortable knowing there isn't anything hidden behind closed doors because everything happens live right here where everyone sees what goes down every single time. We've realized many.

img 1 attached to ChatWhale review by Radney Taala



Pros
  • Support was prompt &
Cons
  • Some cons