I like that it is easy for me as an admin of my domain to use this service without having too many other tools or programs installed in our server so we can keep things simple with less moving parts! There really isn't anything i dislike about BB at all but maybe if there was more functionality available from their web interface instead of only being able to do certain tasks through emails they send you? We are trying out BounceBuddy right now which offers better support than what BB has been giving us - also not sure why its free when most services charge money?! But definitely recommend checking both these products because sometimes one does offer something different then another (ease-of-use) I'm using Better Bounces for several years now. I like the easy to use interface and the fact that you can do everything in one place. I'm also happy I can check emails in the evening or on the weekend. The only thing I dislike about Better Bounces is that you can't send emails from the mobile app. I would recommend Better Bounces to other people. I'm solving all email bounce messages I receive. I'm also solving the problem to get emails delivered.