I like that he was able to understand my needs well enough for me not feel pressured into signing anything or having expectations met out of fear/misunderstanding at first meeting; communication is key! He has an excellent understanding (and patience) when it comes time working together as we get feedback from our customers about how their projects are going once they're completed using his services - this helps us improve future offerings without ever being too late to catch up if needed after realizing something's been overlooked along the way.