The customer support team is very responsive to my questions and concerns. They are always willing to work with me to find solutions. I have been using ScriptPro for over 5 years now and it has become one of our most valuable tools. It doesn't have all of the features that we would like but it does what it needs to do well. If you need a powerful tool to help your pharmacy run smoothly, ScriptPro is the way to go. Scriptpro has helped us streamline our workflow to ensure patient safety and reduce pharmacy errors. We've also realized an increase in productivity because of Scriptpro!