I like that I can have access to everything from anywhere! It is easy to use, intuitive, and so far has been very helpful for me! The only thing that I haven't liked about it is that some of our information shows up twice in different sections, but it's something we'll just have to deal with until they fix it. Everything else has been great! As a new provider, I wasn't able to get all of the benefits of this product because as soon as I signed my contract, I was no longer eligible. But we are now able to take advantage of all sorts of great features.