I love that their support staff works 24/7 so can always help right away if you are having issues! It's nice sometimes when something is happening at work it goes unnoticed by other employees as people start working through an app which makes for great efficiency - however they have since made changes such that they monitor everything now via Zoom etc- we don't really notice these things but rather our co workers do. We use this software almost constantly because of its ease compared ot some competitors out there we used before; especially during flu pandemic quarantine times where most businesses were doing business remotely, using web meetings instead was not efficient to say least!! This one helps run apps quickly, store documents safely across all devices connected (laptop desktop phone tablets ect). Not only has it helped us stay organized we've seen productivity increase due to how effective everyone knows exactly what needs done next even tho remote teams aren't physically present together anymore.- No need wasting time creating & organizing folders within my computer- All tasks completed easily on I love that it works great for me as an individual user so far! It is easy enough when using my computer at work but makes things difficult for others who dont have access yet through their computers/mobile devices etc.. But its all good tho because we are working together remotely anyways =). So not too big of deal just keep up communication throughout this time period!! We've been able use our WODLabs file server via remote desktop now which has made life easier than ever before.