Easy to use! I did not have any knowledge of plant health or diagnosing problems with my plants. This helped me make educated decisions about what was causing my problem so that i could solve it in time for my crops success. The support offered through chat/email made this software easy to understand as well. I cannot think of anything I dislike specifically. It solved all our plant related ailments (except watering!). I like how easy it was to set up my program for our facility as well has its ease of use once we got into everything! It's almost too simple sometimes but overall great product with tons more features coming soon!! There really isn't much dislike about this software other than maybe some minor bugs here or there which are being worked out now in beta testing phase before final release dates (hopefully!).