UPDATE. Support sent me the missing parts. The phone holder works great. And they acted quickly to fix the problem. So I'm changing my rating to reflect the speed with which the issue was resolved. I would give zero stars but that is NOT an option. cell phone and car. That's what they sent. It's been almost a month. First off, the expandable mount CANNOT get stuck on the vent clip they sent. And there were no instructions, no photos in the description. I've seen other reviews with other phone holders on this vent clip. But they don't match, or they left parts! It's not worth the time and money I have. You might as well buy something in bulk cheaper and of the same quality.
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