I like that we have been able to be connected online with my peers, so when someone needs help in an area they do not know about it can get instant answers or advice from those who are more experienced than them! In some instances though our connections drop out which happens sometimes during peak hours of use- however this seems rare given such great support staff? Not much but what there has happened was nothing majorly bad - just minor things here nthere where fixed pretty quickly after contacting customer care team I like the ease of use. I like how it is able to import data from multiple sources. I dislike the fact that there are many features that are not available to use. The software is not user friendly. It is very hard to navigate. I wish the software was a little more user friendly. This is a great product. I highly recommend this product. I am able to import data from multiple sources and it is very easy to use.