The Lytec platform is easy to use, has a great feature set, and is flexible enough to meet most providers needs. It has a lot of customization options and the support staff is amazing. There is not much to dislike about Lytec. If you have the resources to invest in the platform, it is worth it. If not, there are other platforms that provide similar functionality. We needed a better way to keep track of patients and to access patient information. We also needed better communication with patients. Lytec has been able to help us achieve that.