For the price, this cam set does what I need it to do. Record all the time, playback anytime, all from a monitor using a mouse. Anything more expensive than this is not worth it. The hard drive that came with the unit was defective, but customer service was lightning fast and sent me a new one.Pros:-records at least 1080p-night vision was really clear at night. Could see what the human eye can’t see-customer service was quick and to the point-cables were longCons:-Navigating the interface was confusing and not intuitive-Software used to interact with the user, including computer program and phone app is outdated and often doesn’t work-Manual is lacking a lot of details-No indicator that lets me know the unit is recording, because of this, it took a fair amount of time to realize it wasn’t recording because the hard drive was defectiveTips for improvement:-The engineer should certainly revamp the interface by incorporating a basic mode/advance mode because a lot of the settings, I don’t know what they do, (I’m an IT admin, so I typically know what I’m doing)-Browser support is lacking for everything except Internet Explorer which is at its end of life. I can’t access the unit using macOS. A wide variety of stable and secure support would be nice.- the manual should have more details, like what certain icon represents. When I click certain things, icons just show up and i don’t know what the unit is doing-they should do away with the mouse for cost savings. A cheap wi-fi mouse I bought for this was more convenient to use than the wired one.If you own a small, hole in the wall business, who just wants a simple security cam set connected to a nearby dedicated monitor that records all the time, then this is the device for you. If you are someone who’s tech savvy, want to remotely access the cam feeds, or do some neat, efficient and auto features, this is not for you.
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