I think the biggest issue with axcom is they're lacklustre, lazy employees who don't do their job in an effective way. If you want to be successful at PR as a company make sure your team are committed to producing quality output to clients. They are often slow to implement ideas. The biggest problem this has caused me personally is waiting to put our proposals into action. The team is extremely responsive, always available to answer questions or make suggestions about our work plan before we start each project! They are also very creative in their thought process which has been helpful as well - they're not afraid try new things that can be risky (but often end up paying off). I've only worked with them once so far but it was great working together towards bringing my client success at an event where he gave his keynote speech during SXSW 2015.