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1 Level
1327 Review
25 Karma

Review on Printmatics by Issac Smart

Revainrating 5 out of 5

Good Product With Great Customer Service

I like that it's quick & easy with an out of box experience which makes them stand apart from other printing software providers in this space! Support team has been very helpful, they have helped us solve our technical issues as well - even though we are not using all features offered by PM yet (we're mostly focused now only about email marketing). Sometimes you get stuck while configuring things but if there is someone at support who can give direction then its worth every bit for sure!! Easy integration into Salesforce too so no need additional integrations when needed later down the line as compared some others products available nowadays :) Email Marketing automation tool integrated here also works great together along with the rest of product suite. We use it mainly just within my organization where customer data flows through sales force org first before reaching production system via SFDC connector/.

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Pros
  • Customer service reps were really responsive whenever any help was required during implementation phase or after deployment.
Cons
  • There are disadvantages