I like how easy it was to set up my account and get started using the program. The platform is very intuitive and the support team is always available if you have questions or concerns. It's not perfect but it gets the job done! I don't dislike anything about this product so far. I am still in the process of learning all of the features of the software. If you are looking for a simple way to manage your payer accounts, this might be the right solution for you. We are able to easily track our patient population and bill them for services provided.