My interest in do-it-yourself projects made me eager to shop at Cauldham's internet store. However, my experience with this business did not live up to my expectations in many ways. To begin, the company's website includes merchandise descriptions that are not accurate at all. I placed an order for a set of cupboard hardware that appeared to be of high quality online. However, when the set arrived, I discovered that it was actually constructed from low-quality materials and wouldn't hold up for very long. I had the impression that I had been duped into purchasing a product that was not up to standard. When I attempted to contact their customer service team to express my concerns, I was met with a response that was unhelpful and dismissive. This made the situation even more frustrating. They didn't seem to care about my dissatisfaction, and they weren't willing to collaborate with me to figure out a solution to the problem. My interactions with Cauldham, on the whole, left me with a sour flavor in my mouth. This is not a business that I would recommend to anyone seeking to purchase high-quality tools or hardware. The quality of their products is poor, and they provide poor support to their customers. Shop elsewhere to satisfy your requirements for DIY projects to spare yourself the trouble.