
We have been buying Carefresh pet litter for about 11 years. We have always been pleased with the cleanliness, low dust levels and absorbency of the product. This particular brand of litter was perfect for our two rabbits. On average, since 2009 we've been buying about two 60 liter bags a month. From around March 2020 we noticed a significant drop in the quality of Carefresh's paper bed linen. The bedding is noticeably dustier, smellier and full of sand and small stones (see attached photos). At first we thought it was a bug, but over time it turned out that every bedding we bought had the same problem. Both of our rabbits have age-related breathing problems, which have been made worse by the deteriorating quality of the bedding. It's a shame, especially since we've been regular customers of your brand for many years. We wouldn't want to switch brands but may have to if nothing is done to return to the quality standard that Carefresh has had in the past.

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