The router was very easy to set up and worked quite well for about 5 days. Tried reinstall and reinstall. I called tech support and lay there for an agonizing time. Really just wanted to know if I should just send it back and try again and couldn't get a yes or no answer. After repairing for more than 30 minutes it was still not fixed and they said they would call me back later (6 hours). Customer service was helpful but obviously couldn't help any more than the script they received (they should have just put it in the product and saved the call) and it took so long I'll confess when they said I should type "I". m for India CONFI G" I got a little dizzy and started laughing. Later that day I went back to the router and tried to install it using a windows installer I accidentally stumbled upon. This worked it but the next morning it didn't work again I guess I should have just left my computer running indefinitely Would have been a great product if it kept working or if someone I spoke to could tell me that it is defective I will be returning it although I am tempted to just throw it out the window for all the frustration it has caused.
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