Fine. Some specifics: 1. Mine came without insoles. The seller couldn't ship just the insoles so I sent the shoes back. No Questions Asked.2. These are great tennis shoes. It's hard to find anything better. I really like grip, stability etc.3. While many say they fit true to size, I actually found them to be a little big. New Balance size 12/4E has been perfect for me for many years. Ideal. For some brands like Timberland I wear a 13. The ideal K-Swiss size for me is 11.5. The 2E is still a bit narrow but lends itself to a closer fit on the court. I was able to order this size from another seller (sorry) and they are perfect.