I recently went to ENBOVE's online store in quest of premium goods for my pet. However, I was disappointed and dissatisfied with my encounter. When my purchase finally arrived, I discovered that the items were of poor quality and lacked the durability I had anticipated. The grooming products failed to produce the desired results, and the toys were readily broken after only a few uses. I felt as though I had wasted my money on these extortionate products, leaving my pet with nothing but dissatisfaction. In addition, I was dissatisfied with ENBOVE's poor customer support. I contacted them to voice my concerns and ask for a refund, but I only received slow replies that were useless. They were obviously not concerned in offering excellent customer service or standing behind their goods. My interaction with ENBOVE was generally unpleasant. Given that their products were of poor quality, excessively expensive, and their customer service was lacking, I would not suggest their online shop to other pet owners. To better serve their clients in the future, I hope they will take action to enhance their goods and services.