I really like that it has all of my information in one place so i can see what needs to be done next without having multiple tools open at once! It's not perfect yet but we are working hard towards making improvements for our customers!! We have been able solve many issues with this tool such as tracking projects & budgets etc.. The customer support team could use some training because they do need improvement when dealing w/ new features or changes made by their users (or even us). Our goal was simple - provide an easy way for anyone involved within your organization from Sales through Project Management right up until Invoicing / Accounting departments using just 1 platform across ALL channels allowing them access anywhere anytime 24x7 via mobile device.