I like that it has the ability to link with other platforms such as our CRM system for automatic data entry into records across all departments. It's also easy to create new forms which allows us to be flexible when creating contracts etc. Nothing really! The support is great but there could definitely be more training available online to help users get started quicker. We've used this software since 2014 and never had any issues at first glance however sometimes it does not automatically update correctly so double check before submitting changes. Using this system has allowed us to centralise information quickly and easily and makes managing the contract process much easier.