Review on HappyFox Chatbot by Michael Keitt

The ability to have a conversation with a customer through chat is something I really appreciate. I love being able to talk to my customers via chat instead of email or phone call. This makes it so much easier to build rapport with them and get to know their needs. There are times when the bot gets confused but this happens rarely. I would say that the best part about using the chatbot is the ease of use. You don't need any coding experience to set it up. The only thing you will need is some training on how to train the bot. If you're looking for a way to interact with your customers without having to pick up the phone or send an email, then this is definitely the right tool for you! We've been able to solve our customer service problems by implementing the chatbot.