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1 Level
1317 Review
56 Karma

Review on ASKNET by Mark Gilbert

Revainrating 4 out of 5

Great Platform For Lead Generation & Customer Service

I like that I am able to reach out to my customers directly from my website at any time and get their feedback. There is nothing really wrong with this platform. The only thing I dislike about it is how hard it can be to find your way around sometimes when you are new to using it. It would also help if they could give more tutorials or training sessions so people have an easier time getting started. If you want great customer service and easy access to your customers then asknet has got you covered! Our business is local so we needed something where our clients were already online but weren't sure what to do next in order to improve sales and grow traffic to our site. We found AskNet through another client who was looking for similar features and decided to try them out ourselves. Within two months we had over 100 new leads coming into our site each month which led us to growing our revenue by 20% since last year.

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Pros
  • Very user friendly.
  • Easy contact tool
  • Simple system, very reliable product
  • Wide rangeof tools available (email campaigns etc)
  • Full support provided 24/7 via email & phone call
Cons
  • Couldn;t set up custom HTML emails
  • Not many advanced options limited flexibility