After I received the binoculars from Amazon, I took them out of the box to test them. They looked great so I hung them in my closet. A few months later I got them out of the closet and discovered that the compass had a bubble in the levitation fluid that was preventing the compass from working. I need to perform warranty service but cannot contact the service department. to receive an RMA. I bought a Celestron telescope many years ago and am planning to upgrade my telescope in the future, but with such poor service support my next purchase will not be a Celestron.
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