The interface is very user friendly with excellent documentation for new users as well an advanced level of training available upon request from our team members who are more experienced at using this software. This product has allowed us access all information that we need about companies when doing due diligence or risk mitigation activities which reduces time spent researching data by over 90%. There isn't much I dislike however there could definitely improve their support options such as phone calls vs emailing them via chat instead so they can get back ASAP without having people waiting until morning hours before someone answers! Have reduced my research times drastically while improving accuracy rates even further than was possible prior.