The ability for one person or more than 1 user can take ownership of their own portion as well so that there are not multiple reports floating around trying different ways at keeping everyone up 2 date etc..also allows reporting into other platforms such has Epic/Cerner allowing me access from home without needing IT assistance when I am working remotely! We have used this system since it first came out but did see some benefits after they upgraded last year (2017) - still no problem we continue using because its easy enough anyone who uses computers should be able utilize them easily once familiarized themselves even if you dont use Microsoft office products regularly.- Ability to send files through email attachments also works very good too just copy paste then attach- Can add reminders by phone call text message emails ect.